Repairing windows in Dubai since 2014

Window Adjustment, Hardware and Lock Repair in Dubai

Operating mode:

24/7, emergency call-outs anytime

Response ~30 min in Dubai

Address:

Pinnacle, Sheikh Zayed Road, Office 607

Al Barsha First, Dubai, UAE

Contact:

+971 50 220 6918

windowrepairuae@gmail.com

2014

Repairing since

2 years

Warranty on every job

24/7

Calls answered

Start with adjustment, not replacement

A window drifts out of true quietly. The sash sinks a little at the opening edge, the keeps shift on the frame, and one morning the handle turns all the way round while nothing locks.

On site we first look at what can simply be set right: the sash squared back up on its hinges, keeps and strike plates brought back into line, roller height reset so a sliding leaf runs under one finger, and the handle re-timed until every locking point closes at the same moment.

When a part is worn past adjusting, we change that part alone — a handle, a lock, a hinge, a roller or one section of the multi-point strip — and your frame and glass stay where they are.

In a hurry? Our emergency line takes calls around the clock, and an urgent Dubai address gets a technician in about half an hour.

  • 5-minute callback Leave a number, we call back, then reach you in Dubai in about 30 minutes
  • Free on-site quote Fix the price before work starts, with no call-out fee and no hidden extras
  • 2-year warranty Applies to every job we do, from a handle swap to a full adjustment

Calculate Your Price

Select your issue and get a free quote in under 2 minutes.

Live Estimate

Select a problem to see estimate

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  1. 1 Problem Type
  2. 2 Window Details
  3. 3 Your Contact

What's the problem with your window?

White uPVC tilt-and-turn window with a double glazed unit, shown open in a 3D render Glass unit replacement Hardware adjustment Sealing and weatherproofing

Adjustment first, replacement only when a part has failed

Before anything gets swapped, we work out which part actually failed

A window rarely gives up all at once. It drifts: keeps wander out of alignment, friction hinges wear, the spindle under the handle works loose, and one day the handle turns while the lock stays where it was. So the first job on site is diagnosis — finding which part has moved or failed before anything is taken apart.

Plenty of that comes back with alignment alone. Keeps and strike plates that have wandered go back where they belong, so the bolt catches again. On multi-point gear the handle is re-timed until the points engage at the same moment instead of one lagging behind. On sliding units the track is cleaned and trued and the sash height reset, so a single finger is enough to move the leaf.

When a part is genuinely worn out, alignment will not rescue it, and we say so plainly. Friction hinges that let the sash drop, a broken spindle behind a spinning handle, a seized gearbox, damaged roller carriages — those get replaced, while your frame and glass usually stay as they are. Common handles, hinges, rollers, keeps and Euro cylinders ride with us in the van, so many faults are closed out in a single visit. For older or discontinued gear we track down a compatible part rather than push you into a whole new frame.

What fits depends on the frame. Aluminium runs its own lock cases, lever handles and rollers; uPVC is built around gearboxes, keeps and Euro cylinders; tilt-and-turn adds an espagnolette bar whose several points are driven by one handle. A photo of your handle and lock strip is enough for us to arrive with the right parts, and we fit child-safety restrictors too when you want the opening limited.

Every visit opens with a free fixed quote on site, and there is no call-out charge inside Dubai. Urgent calls across the city are reached in roughly half an hour, and anything we realign or replace is covered by the 2-year warranty. This is the work we have been doing in Dubai since 2014.

  • Every locking point tested at the end of the visit
  • Sash stays where you leave it once the hinges are set
  • Sliding leaf moves on one finger after the height is set
Technician adjusting a casement in a Dubai tower

Window Soundproofing

Dubai's urban soundscape is intense. Our advanced soundproofing solutions use aerospace-grade materials and precision engineering to bring hotel-level quiet to your home or office.

⚠ BEFORE

Without soundproofing

Traffic noise, construction, city sounds — constant stress affecting your sleep
and focus.

✓ AFTER

Peace & quiet

Sleep better, work focused.
Our soundproofing reduces noise
by up to 45dB — transforming your home.

45dB

Noise Reduction

100%

Satisfaction

1 Day

Installation

Explore Soundproofing
Window Repair UAE service van on a section of road, isometric 3D render

Fast Response Across Dubai

30-minute response time. Our professional team is already on the way to solve your problem.

Repair By Window Category

Specialised repair services for every window type. Our technicians are certified for all major profiles.

  • Cutaway of an aluminium window profile

    12 Services

    Residential & Commercial

    Aluminium Windows

    Complete repair, sealing, and hardware replacement for aluminium frame windows.

    Learn More Aluminium Windows
  • Cutaway of a multi-chamber uPVC window profile

    10 Services

    Energy-Efficient Profiles

    uPVC Windows

    Specialist repairs for uPVC profiles, multi-point locks, and sealed glazing units.

    Learn More uPVC Windows
  • Corner of a wooden window frame in cross-section

    8 Services

    Heritage & Modern

    Wooden Windows

    Traditional carpentry repairs, repainting, re-sealing, and draught-proofing.

    Learn More Wooden Windows
  • Edge of a double-glazed sealed unit

    14 Services

    Thermal & Acoustic

    Double Glazed

    Fogged unit replacement, frame resealing, and upgrade to triple glazing.

    Learn More Double Glazed
  • Roller track of a sliding window system

    9 Services

    Track & Roller Systems

    Sliding Windows

    Track cleaning, roller replacement, and frame alignment for smooth operation.

    Learn More Sliding Windows
  • Mullion of a floor-to-ceiling glazing system

    7 Services

    Panoramic & Feature

    Floor-to-Ceiling

    Structural support, glass replacement, and acoustic treatment for large spans.

    Learn More Floor-to-Ceiling

Leave a Request, We'll Call Back in 5 Minutes

Get a free consultation from our window experts. No obligations.

How we adjust and repair the mechanism

Diagnosis first, then the right part, then adjustment until the window closes cleanly

We start at the window itself. The technician works the sash open and shut, runs the handle through each of its positions and watches for the point where the movement stops reaching the lock. What turns up is usually one of a few things: a spindle turning with nothing behind it, a bolt that no longer catches its keep, a sash sagging at the opening edge. Your free fixed quote is built on what that check finds, so you know which part has failed before you agree to anything, and there is no call-out charge inside Dubai.

Not every fault needs a new part. Hardware drifts out of position with use: the sash settles, the keeps and strike plates on the frame move out of alignment, and the handle starts to feel stiff. Bringing the sash back to square and putting the locking points back in line often restores the movement the window had when it was new, and your glass and frame stay where they are.

When a part really is worn out, we match it to the gear already in your frame instead of pushing a different system onto the window. The parts we fit most often travel with us, so a lot of faults are settled without a second trip. If your hardware is older or out of production, we look for a compatible replacement and tell you the cost and the timing before anything is ordered. Prices are fixed: what you approve is what you pay, with nothing added later.

The repair itself calls for precision rather than speed. We fit the part, then set it up: the handle is re-timed so all the locking points engage together, hinge and roller height is set so the sash sits square and glides again, and the window is brought back to sealing and locking the way it did when it was new. Leave that setting-up out and a new part can start to feel stiff all over again.

Before we go, the window is tested the way you use it: opened and closed, locked and unlocked, checked that it holds an open position instead of slamming shut, and every locking point tried one by one. The work is covered by a two-year warranty, the same warranty that has come with every job we have done since 2014.

If a window in Dubai is giving you trouble right now, tell us what it is doing and we will call you back in five minutes. We take requests 24/7, the emergency line is open 24/7, and an urgent Dubai call-out is usually about thirty minutes away. The visit and the quote are free.

Read more
Render of a uPVC tilt-and-turn window with its hardware

Video examples

Premium installations across villas and apartments in Dubai and Abu Dhabi

Close-up of a technician's hands at a window handle

Adjust the window, fix the lock

  • Handle spins
  • Won't lock
  • Sash drops
  • Slides hard
  • 2 years Warranty on every job
  • ~30 min Response across Dubai
  • 24/7 Calls answered
Get a free quote
Window Repair UAE technicians standing in front of the company vans with the Dubai skyline behind them

2014 Est. in Dubai

2-year warranty on every job

Window Repair UAE team reviewing window profiles and drawings in the Dubai office
Window Repair UAE specialists discussing an aluminium profile with clients above the Dubai skyline

Repairing Dubai's windows since 2014

Window Repair UAE has been repairing windows, doors and glazing across Dubai since 2014, and every job we finish carries a 2-year warranty.

Our team combines European craftsmanship with deep knowledge of the UAE's unique architectural landscape.

  • 500+ Projects Completed
  • 12 Years in Dubai
  • 50+ Certified Specialists
  • 2 Years Workmanship Warranty

Our Journey

  • 2014 Founded in Dubai by expert glaziers from Russia and UK
  • 2017 Expanded to 20+ technicians, opened soundproofing division
  • 2020 Launched 24/7 emergency service across all Dubai districts
  • 2023 Reached 500+ five-star reviews. Became Dubai's top-rated window service

Certifications & Approvals

  • Dubai Municipality Approved
  • ISO 9001:2015 Quality
  • British Standards BS EN
  • Green Building Certified
  • RERA Registered Contractor

Our Team

  • Dmitry Smirnov

    Dmitry Smirnov

    Founder

  • Andrey Moroz

    Andrey Moroz

    Head of Installation Department

  • Alexey Bazovkin

    Alexey Bazovkin

    Executive Director

  • Vyacheslav Zhigalkin

    Vyacheslav Zhigalkin

    Director of Development

  • Ilgiz Khabibullin

    Ilgiz Khabibullin

    Marketing Director

  • Ilham

    Ilham

    Office Manager

  • Maksim

    Maksim

    Sales Manager

  • Akmal

    Akmal

    IT Support

  • Nurudin

    Nurudin

    Call Center Operator

  • Vladimir Milyutin

    Vladimir Milyutin

    Inspector

  • Umar

    Umar

    Installer

Join Our Growing Team

We're always looking for skilled window technicians across Dubai. Competitive pay, full training, and a great team.

View Open Positions
Window Repair UAE service van with the windowrepair.ae address on the side

Request Fast Service

Our technicians are located across Dubai for the fastest possible service. Just call and we'll be there.

Articles

Practical guides on window and door repair in Dubai: foggy glazing, soundproofing, sliding doors, seals and more. Written by our repair team.

Window Repair UAE technician with a screwdriver and a tool belt

Fast Response — We're at Your Door in 30 Minutes

Our technicians are located across Dubai for the fastest possible service. Just call and we'll be there.

What Our Customers Say

  • Google

    5.0

  • Yandex

    5.0

  • القران الكريم

    Rated 5 out of 5

    Thanks to Window Repair UAE I sorted out a broken window handle in JVC. The team identified the problem quickly and replaced the damaged part. I liked that they repaired only what actually needed repairing and did not push any unnecessary replacements.

    August 2026

    Google
  • Hussnain Ali

    Rated 5 out of 5

    My apartment windows were making those awful squeaking noise whenever I opened them. Now everything is very good

    August 2026

    Google
  • Maia Price

    Rated 5 out of 5

    The frame around one of my windows had a small gap letting in dust — Dubai sand gets everywhere. He applied new sealant neatly and now no more dust on my windowsill every morning. Simple but effective. Nice guy too.

    August 2026

    Google
  • Sachitha Premarathna

    Rated 5 out of 5

    Had a crack in the corner of a double-glazed unit — not sure how it happened. They came, measured, ordered the replacement glass and fitted it within two days. The seal is perfect now, no fogging between panes. Excellent work.

    July 2026

    Google
  • Daniele Buso

    Rated 5 out of 5

    Amazing team, they have fixed all my windows in one day, from hardware to insulation. Big Thanks

    July 2026

    Google
  • Viatcheslav Fedorenko

    Rated 5 out of 5

    I am very satisfied with the team and provided quality. I have no concerns. I wish this company all the best!

    July 2026

    Google
  • Анжелика Гарбузова

    Rated 5 out of 5

    They did the whole job beautifully! Replaced all the insulation on the windows, covered every piece of furniture while they worked and left the place clean. There is far less dust in the flat now and street noise is no longer audible.

    July 2026

    Google
  • Ayan saheb Rajput se

    Rated 5 out of 5

    After the last sandstorm, I noticed fine sand on the windowsill even though no one had opened the kitchen windows. The technician explained that the rubber seals had hardened from the heat and lost their elasticity. Replaced them with new ones, and now even after sandstorms, the sills stay clean. The apartment is in Dubai Marina.

    July 2026

    Google
  • Abdi Zenebe

    Rated 5 out of 5

    I rent out a villa in JVC, and tenants complained that windows were not closing properly. Had to call Russian masters. They did hardware adjustment and seal replacement on all windows. Tenants are happy, extended the lease.

    July 2026

    Google
  • Nicolò Manica

    Rated 5 out of 5

    The best company in dubai to handle windows! They repaired all my windows and made them soundproof. Moreover, they offer a great service and their team from Central Asia is impeccable!

    July 2026

    Google
  • Minhaz Sikder

    Rated 5 out of 5

    Quality is good and fast

    June 2026

    Google
  • Рычков иван

    Rated 5 out of 5

    We endured the noise from the street for a long time, but after the birth of the child we decided to make noise insulation of the windows. The master came with measurements, advised to install additional seals and treat the seams with a special sealant.

    March 2026

    Yandex
  • Эльхан Салымбаев

    Rated 5 out of 5

    The office is an eternal problem with noise from cars. The staff complained of fatigue. We decided to invest in sound insulation of windows. The company took a serious approach: they took measurements and offered an option with noise-canceling double-glazed windows. It was as quiet as a library.

    March 2026

    Yandex
  • Islam Mazanov

    Rated 5 out of 5

    In the villa at Arabian Ranches, the window in the guest room did not open at all – apparently, the developer did not finish it. A year later, this joint was discovered. A specialist was called, he disassembled the mechanism, cleaned, lubricated – it worked. It's a small thing, but it feels good.

    March 2026

    Yandex
  • Аня Грибачева

    Rated 5 out of 5

    We live in The Springs, and after every sandstorm we had to wash the window sills. Russian craftsmen changed the seals on all the windows. It's clear now, even after a strong wind.

    March 2026

    Yandex
  • влада

    Rated 5 out of 5

    I live in Dubai Marina, and the noise from yachts always made it difficult to sleep. I ordered sound insulation of windows and Russian craftsmen. Now I sleep peacefully, and the dust doesn't bother me. I am very pleased!

    March 2026

    Yandex
  • tomgy

    Rated 5 out of 5

    We live in Palm Jumeirah, and because of the humidity, the window fittings rust quickly. Russian craftsmen arrived, cleaned, lubricated, and replaced the worn parts. Now the windows are hermetically sealed, and humidity does not bother.

    February 2026

    Yandex
  • Инкогнито 8937

    Rated 5 out of 5

    It was always stuffy in the DIFC office, but they were afraid to open the windows – the dust was flying. The Russian guys suggested installing additional seals and adjustments. Now you can ventilate without fear, and there is less noise from the street.

    February 2026

    Yandex
  • Анна Фомичева

    Rated 5 out of 5

    I moved to Dubai Silicon Oasis, I thought it was quiet here. Yeah, the construction site is behind the fence. I ordered window sound insulation from Russian craftsmen. Everything was done carefully, even the baseboards were not touched. Now I can only see the construction site, but I can't hear it.

    February 2026

    Yandex
  • Тори .

    Rated 5 out of 5

    I have been living in The Springs for 5 years, I have never serviced the windows. But in vain – they began to jam and skip the noise. I found Russian specialists, they adjusted and replaced the seals. It's as good as new now, and it's quiet, and the dust doesn't bother.

    February 2026

    Yandex
  • Лина Жиданова

    Rated 5 out of 5

    I have a studio at JVC, and the upstairs neighbors are always listening to music. I ordered the sound insulation of the windows. The Russian guys advised not only to add seals, but also vibration isolation. It helped - it's much quieter now.

    February 2026

    Yandex
  • Назар Доводов

    Rated 5 out of 5

    The apartments at JBR overlook the beach. It's beautiful, but the noise from the waves and the people is annoying. We made noise insulation with Russian specialists. Now it's just a view, and there's almost no noise.

    February 2026

    Yandex
  • Егор Попов

    Rated 5 out of 5

    At The Palm Restaurant, guests were constantly complaining about noise from the street. We decided to make window sound insulation with Russian specialists. Now the atmosphere is more cozy, and there are more tips.

    February 2026

    Yandex
  • Ксюш Дух

    Rated 5 out of 5

    In a densely populated area, noise is a constant companion. We made a budget version of sound insulation for all rooms. Life has become more comfortable. Inexpensive window repair in Al Karama.

    February 2026

    Yandex
  • лиля шубарина

    Rated 5 out of 5

    The windows vibrated with the sounds from the stadiums. The company offered the installation of windows with reinforced profile and triplex glass. The vibrations and low-frequency hum disappeared. Specialized window repair in Sports City.

    February 2026

    Yandex

Portfolio

  • Panoramic sliding doors opening onto a villa terrace in Dubai after repair
  • Folding glass doors onto a landscaped terrace serviced by Window Repair UAE
  • Sliding patio door onto a villa courtyard in Dubai running smoothly after adjustment
  • Floor-to-ceiling glazed partition doors aligned and sealed in a Dubai property
  • Tall casement window refitted and sealed in a Dubai residence
  • Repaired window overlooking a private patio in a Dubai villa
  • Repaired aluminium window in a Dubai apartment, refitted and sealed
  • Adjusted casement window overlooking Dubai Marina towers
  • Serviced villa window with an insect screen in Dubai
  • Refitted sliding window in a Dubai residence after repair
  • Window with replaced seals in a Dubai high-rise apartment
  • Tilt-and-turn window realigned in a Dubai home
  • Repaired window opening onto a Dubai villa garden
  • Serviced panoramic window in a Dubai tower apartment
  • Repaired aluminium window in a Dubai apartment, refitted and sealed
  • Adjusted casement window overlooking Dubai Marina towers
  • Serviced villa window with an insect screen in Dubai
  • Refitted sliding window in a Dubai residence after repair
  • Window with replaced seals in a Dubai high-rise apartment
  • Tilt-and-turn window realigned in a Dubai home
  • Repaired window opening onto a Dubai villa garden
  • Serviced panoramic window in a Dubai tower apartment
  • Repaired aluminium window in a Dubai apartment, refitted and sealed
  • Adjusted casement window overlooking Dubai Marina towers
  • Serviced villa window with an insect screen in Dubai
  • Refitted sliding window in a Dubai residence after repair
  • Window with replaced seals in a Dubai high-rise apartment
  • Tilt-and-turn window realigned in a Dubai home
  • Repaired window opening onto a Dubai villa garden
  • Serviced panoramic window in a Dubai tower apartment
  • Repaired aluminium window in a Dubai apartment, refitted and sealed
  • Adjusted casement window overlooking Dubai Marina towers
  • Serviced villa window with an insect screen in Dubai
  • Refitted sliding window in a Dubai residence after repair
  • Window with replaced seals in a Dubai high-rise apartment
  • Tilt-and-turn window realigned in a Dubai home
  • Repaired window opening onto a Dubai villa garden
  • Serviced panoramic window in a Dubai tower apartment
  • Repaired aluminium window in a Dubai apartment, refitted and sealed
  • Adjusted casement window overlooking Dubai Marina towers
  • Serviced villa window with an insect screen in Dubai
  • Refitted sliding window in a Dubai residence after repair
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Balcony door repaired and realigned in a Dubai apartment
  • Panoramic sliding doors opening onto a Dubai terrace after repair
  • Glazed door refitted in a Dubai residence
  • Sliding door with replaced rollers in a Dubai home
  • Terrace door adjusted and sealed in a Dubai villa
  • Folding glass doors serviced in a Dubai property
  • Balcony sliding door onto a Dubai city view after service
  • Sliding patio door running smoothly after service in a Dubai villa
  • Commercial glazing serviced by Window Repair UAE in Dubai
  • Shopfront glass door maintained by Window Repair UAE in Dubai
  • Office partition glazing serviced in Dubai
  • Glazed facade maintained by Window Repair UAE in Dubai
  • Commercial glazing serviced by Window Repair UAE in Dubai
  • Shopfront glass door maintained by Window Repair UAE in Dubai
  • Window hardware after repair by Window Repair UAE in Dubai
  • Window frame profile after servicing in Dubai
  • Door handle and lock serviced in a Dubai property
  • Sliding track cleaned and adjusted in a Dubai home
  • Window hardware after repair by Window Repair UAE in Dubai
  • Window frame profile after servicing in Dubai
  • Door handle and lock serviced in a Dubai property
  • Sliding track cleaned and adjusted in a Dubai home

Frequently Asked Questions

Still have questions?

Call or WhatsApp us — we take calls
24/7, emergency callouts around the clock.

  • A handle that turns freely usually has a broken spindle or a failed internal gearbox, so the movement no longer reaches the lock. The frame and glass are almost always fine. We refit or replace the handle and gear on site, and the window locks again the same visit.

  • Nine times out of ten the locking mechanism has jammed or the keeps on the frame have drifted, so the bolt no longer catches. We realign the keeps or replace the gearbox, espagnolette or cam lock, then test every locking point before we leave.

  • We stock common handles, hinges, rollers, keeps and Euro cylinders on the van, so many faults are fixed in one visit. For discontinued or brand-specific gear we source a compatible part and confirm timing and any cost in your free fixed quote first.

  • Yes. We run a 24/7 emergency line and reach urgent Dubai jobs in about 30 minutes, and most handle, lock, hinge and roller repairs are completed on the same visit once we confirm the part.

  • Cost depends on the failed part and how many locking points are involved, so we give a free on-site fixed quote before any work starts, with no call-out charge in Dubai. You approve the price first, and the repair is backed by our 2-year warranty.

Where We Work

Sticking, draughty or won't lock? ~30 min response.

When a window sticks, draughts or will not lock, adjustment fixes it far more often than replacement. Window Repair UAE adjusts sashes, hinges, keeps and rollers across Dubai, and replaces handles, locks, hinges, rollers and multi-point gear when adjustment cannot recover them, usually keeping your existing frame and glass. Most of that work is measured in millimetres: a keep moved a turn at a time, roller height raised a notch, the handle re-timed so every locking point bites at the same moment instead of one lagging behind.

Handles, locks, hinges and rollers

Handles that spin, snap or feel loose

A handle that spins freely without moving the lock, or one that has snapped off in your hand, almost always means the internal gear or the spindle has failed rather than the whole window. We match the handle type (uPVC cockspur, aluminium lever, tilt-and-turn) and refit it so it locates the cam and throws the lock cleanly. Loose handles with a wobbling base plate are usually a worn spindle or stripped screw boss, both quick fixes on site.

Window locks that will not throw

If your window will not lock, the fault is normally in the locking mechanism, not the key. We repair espagnolette strips, multi-point gearboxes, shootbolts, and the small cam locks on aluminium frames. When a lock feels stiff, the keeps and strike plates on the frame have often drifted out of alignment, so the bolt no longer catches. Realigning the keeps, or replacing a seized gearbox, restores a proper positive lock. For older or discontinued gear we source a compatible replacement so you are not forced into a full frame swap.

Friction hinges, stays and restrictors

Casement windows that drop at the opening edge, sag, or catch on the frame usually have worn friction hinges (also called friction stays). We replace the hinge pair so the sash sits square and holds any open position without slamming in the wind. We also fit and repair child-safety restrictors that limit how far a window opens, which matters in towers and family villas. If your window swings shut or drops noticeably, that is a hinge job, not a glass job.

Sliding rollers and tracks

Sliding windows that grind, jump the track or need two hands to move have failed rollers or a damaged track. We replace the roller carriages, clean and true the track, and adjust the height so the sash glides on one finger. The same wear pattern shows up on patio and balcony units, so if your issue is a large sliding leaf, our detailed guidance on repairing sliding doors and windows covers the heavier gear and track work involved.

Espagnolette and multi-point gear

Tilt-and-turn and many modern casements run an espagnolette bar with several locking points driven by one handle. When one point fails, the whole window can jam half-locked or refuse to tilt. We diagnose which cam, roller or gearbox on the strip has gone, then replace that section and re-time the handle so every point engages together. This is precise work, and getting it right means the window seals and locks the way it did when new.

Frame-specific hardware

Hardware differs by frame material, so the right fix depends on what you have. Aluminium frames use their own lock cases, rollers and lever handles, covered on our aluminium window repair page, while uPVC systems rely on gearboxes, keeps and Euro cylinders, detailed on our uPVC window repair page. Tell us the brand or send a photo of the handle and lock strip, and we will bring the matching parts. Not sure what you have? Send a picture through the contact page and we will identify it for you.

Adjustment first, parts second

  1. First-visit adjustment

    Most calls about a stiff, draughty or badly closing window end in adjustment rather than new parts. The fittings can usually be adjusted on the specialist's first visit, and one leaf takes about 10 to 15 minutes.

  2. Setting the mechanism

    We set the sash square in the frame, move the keeps so the bolt catches properly, and set roller height so the leaf runs without force.

  3. Parts only if needed

    Only when adjustment cannot recover the mechanism do we quote for parts, and we tell you which it is while standing at the window.

Areas and hours

We cover all of Dubai and respond to urgent hardware faults in roughly 30 minutes. Jobs outside Dubai are handled too, though response times run longer, and we will tell you honestly when booking. Our team speaks English, Russian, Arabic, Hindi, Turkish, Uzbek, Turkmen and Chinese, so describing a stiff lock or a spinning handle is never a problem.

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Fixing window hardware in Dubai since

2014

Response to urgent hardware faults

~30 min

Emergency line

24/7

Warranty on repairs

2 years